Friday, 5 November 2010

Water leak after the water meter

Water leaks in France... who is responsible?

If the leak is after the water meter, it is your responsibility to fix it. Contact a plumber if you are unable to repair the leak yourself. The water company won't compensate you for any damages nor for a huge consumption of water.

If the leak is before the meter, contact the water company straight away (see details on your last water bill). They have a breakdown service so you can contact them 24/7.

Do take photos of any damages.

I have had to deal with several claims due to water damages for my clients so I know the photos are very useful!!

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